Our Cancellation Policy
Our sessions are more generous than other healthcare practitioners, so when people make changes to their booking at the last minute we can wind up with a gaping hole in the schedule that we may not be able to fill at short notice. Because this has happened and we would like to avoid it, we would very much appreciate as much notice as possible for any appointment changes, at least five days notice as a minimum.
As our sessions are quite long compared to a short GP session, so when people cancel or make changes to their booking at the last minute, we can lose hours of viable consultation time. We would appreciate as much notice as possible for any appointment changes, a minimum of FIVE DAYS please.
Cancellation Fee - 50% of the fee is due for cancellations within 3 days of the appointment. The full fee is due within 24 hours of the session.
Please only book a session when you know you can make it.